Red WineWhite WineChampagne PortSherryFine Wine GiftsView allThe Christmas CollectionChristmas GiftsAdvent CalendarsChristmas HampersAll you need for ChristmasHalf Price ChampagneFestive Fizz FavouritesRed WineWhite WineRosé WineSparkling WineCasesBeer & CiderSpiritsLimited Time DealsMix & Match 12Subscription DealsBin Ends ClearanceMulti-Case DealsOnline CatalogueShop all OffersRed WineWhite WineChampagne and SparklingRosé WinePort & Sherry Dessert WineFine WineMiniaturesNo and Low alcoholView all WineFranceItalyPortugalNew ZealandSpainAustraliaChileSouth AfricaArgentinaBordeauxBurgundyRiojaBaroloChâteauneuf-du-PapeNapa ValleyChablisSancerreMarlboroughSauvignon BlancPinot GrigioMerlotMalbecPinot NoirChardonnayCabernet SauvignonShirazGrenacheRipe Smooth RedsFirm Structured RedsLight Juicy RedsCrisp Fresh WhitesRich Round WhitesPale Dry RoséBright Fruity RoséChampagne or similarFresh Fruity FizzView All Wine StylesLimited Time DealsMixedRedWhiteRoséSparklingBeer & CiderBestsellersSubscriptionsShop all CasesThreeSixTwelve24+Shop All SubscriptionsBestsellers – our No.1 subscriptionVineyard PartnersUnlimited DeliveryHow our Subscriptions WorkManage my SubscriptionRedWhiteSparklingSpiritsWhiskeyBeerFood & Drink GiftsGift HampersTasting SetsGift CardsGift a year of wineGift BoxesCorporate GiftsShop All GiftsChristmas GiftsAdvent CalendarsBirthday GiftsCelebration GiftsThank You GiftsGifts under £30Gifts under £50GinBrandyWhiskeyVodkaRumBin Ends ClearanceTasting SetsShop All SpiritsBeerBeer GiftsCasesLagerIPACiderOlive OilFood & Drink GiftsGift HampersGlassesManchester Wine FestivalLocal Tasting EventsPartner EventsEvent FAQsExplore all EventsCorporate Wine GiftsCorporate Wine ServicesWedding Wine ServiceWine GuidesContact UsStore FinderExplore all ServicesTony's Inside Track: Six wines. Six stories.The Kew Series by LaithwaitesWine Shop by Telegraph Media GroupTom Gilbey’s Signature Six SubscriptionBritpop by Alex JamesEnglish Heritage SeriesExplore all PartnersWine PairingsBuying GuidesLearnRecipesNewsDiscover your wine styleExplore all Articles
  • Home
  • help
  • Christmas Service Update

We’ll keep you informed of any updates regarding our delivery service. Please refer to your tracking information included in your dispatch email for the latest status. To avoid any unexpected delays, we encourage placing orders early.


Service and Delivery Options

We highly recommend placing your orders as early as possible to avoid any unexpected delays during the busy Christmas period.

  • Standard Delivery – Your order will be delivered in 3-4 days. Deliveries are between 7am - 9pm.
  • Next-day or Named-day delivery – Please order by 4pm for delivery the following day. Your order will be delivered next day or on your selected day (Monday to Saturday) between 7am - 9pm. Unfortunately, we cannot offer our Named Day Service for delivery to the Highlands, some other areas of Scotland, islands and Northern Ireland.
  • Highlands & Islands Deliveries: Please place your order by Wednesday 16th December
  • Collect from Store: Please place your order by Wednesday 16th December. Your store will be in touch once your order is ready for collection
  • Storage Delivery: Please request any cases to be withdrawn from our storage facilities by Tuesday 8th December

For the best experience we recommend you subscribe to our Unlimited service. A one-off payment of £29.99 entitles you to free delivery for a year – including free Next-day delivery. There’s no minimum order – you’ll get free delivery even on a single bottle. And you can get delivery to multiple addresses, so it’s perfect for gifting!

When will my delivery arrive?

Please see below for our Standard Delivery times. Orders on our standard delivery service will be delivered by Christmas.

For up to date information on the whereabouts of your order, please follow the carrier tracking link included in your dispatch email. Please note that we do try hard to keep orders of more than one case together, however; split deliveries do occasionally happen.

Christmas Deliveries

DELIVERY METHODORDER BYDELIVERED BY
Standard Delivery Midnight, Monday 21st DecemberWednesday 23rd December
Next / Named Day Delivery
4pm, Tuesday 22nd DecemberWednesday 23rd December
Scottish Highlands and Islands Wednesday 16th DecemberWednesday 23rd December
Collect from Store
Wednesday 16th December
Wednesday 23rd December
Withdraw from Storage Withdraw by Midnight, Tuesday 8th DecemberWednesday 23rd December


New Year's Eve Deliveries

DELIVERY METHOD ORDER BY DELIVERED BY
Standard Delivery
Wednesday 23rd December
Thursday 31st December
Next / Named Day Delivery
Wednesday 30th December
Thursday 31st December
Scottish Highlands and Islands
Monday 21st December
Thursday 31st December
Collect from Store
Monday 21st December
4pm, Thursday 31st December

Day-by-Day Standard Delivery Schedule

ORDER ONDELIVERY BY ORDERING PERIOD
Monday 14th  December Thursday 17th December
Before Christmas
Tuesday 15th December
Friday 18th December
Before Christmas
Wednesday 16th December
Saturday 19th December
Before Christmas
Thursday 17th December
Monday 21st December
Before Christmas
Friday 18th December
Tuesday 22nd December
Before Christmas
Saturday 19th December
Wednesday 23rd December
Before Christmas
Sunday 20th December
Wednesday 23rd December
Before Christmas
Monday 21st December
Wednesday 23rd December
Last order date for pre-Christmas delivery
Tuesday 22nd December
Tuesday 29th December
Christmas period
Wednesday 23rd December
Wednesday 30th December
Christmas period
Thursday 24th December - Tuesday 29th December
Thursday 31st December
Christmas period
Wednesday 30th December
Saturday 2nd January
New Year period
Thursday 31st December
Monday 4th January
New Year period


Need some help with your order?

Due to high demand and staff shortages, our call centre is currently running at a reduced service. You may experience a longer wait than usual before reaching an operator.

Get In Touch


Free Delivery

Free delivery applies in the UK on standard delivery to a single UK address when a purchase includes any 12 (or more) bottles, magnums or half bottles in a single order. 

Terms & Conditions
money back guarantee icon

100% MONEY-BACK

Guarantee

free delivery icon

Free Delivery

on 12+ bottles

award winning icon

Award-Winning

Wines & customer service

trustpilot icon

Excellent

Rating