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Events FAQ

How do I buy tickets to one of your events?

You can purchase tickets from the events section of the website or by calling us on 03330 148 200.

Is there a discount for groups?

Yes the more the merrier! In fact if you buy 10 or more tickets you will get 10% off the ticket price. To get this just enter the voucher code GROUP10

Will you send me a ticket?

For the majority of our events you will not get a physical ticket. You will be sent an e-ticket which we ask you to bring with you to the event – if you cannot find this please check your spam folder or get in touch with us on 03330 148 200.

The only events we send you a ticket are the following:

  • The Sunday Times Wine Club Vintage Festival,
  • Laithwaite's Live London and
  • Laithwaite's Live Manchester.

Tickets for each of these events will usually arrive with you from around 2 weeks before the date of the event.

Am I able to cancel my ticket (s)?

If you are unable to attend the event you have booked, please contact us immediately on 03330 148 200 or email events.feedback@laithwaiteswine.com.

Please note that we will not be able to refund you if you cancel less than 5 working days before the date of the event, with the exception of the Wine and Dinner Evenings at Le Manoir Aux Quat’ Saisons and The George of Stamford, where we require at least 14 working days notice of cancellation before the event date. No-show bookings are non-refundable and you will not be able to rebook for a different date. For further details please visit laithwaites.co.uk/eventterms.

The event I want to go to is marked as sold out or has disappeared from the website?

If the tasting is marked as sold out or has disappeared from the website it is highly likely that we cannot physically accept any more people at the event. Do get in touch with us on 03330 148 200 or email events.feedback@laithwaiteswine.com as we might be able to put you on a waiting list.

Can you buy tickets on the door?

No, unfortunately we are unable to sell tickets to our events on the door. All tickets must be purchased in advance.

Am I able to buy tickets to an event as a gift?

We do sell event gift vouchers that will be sent to you to personalise that can be redeemed against event tickets. These are for sale on the events section of the website here or call 03330 148 200.

One of our group will not be drinking do they still have to pay for a ticket?

We allow non drinking guests to attend our events free of charge. They will still need to be registered with us so please contact 03330 148 200 or email events.feedback@laithwaiteswine.com to let us know they are coming. You will not be able to register non drinking guests on the website as you will be asked to pay for the ticket.

Can I bring under someone under 18 to the event?

We have a strict no admittance policy to anyone under 18 years old, including babes in arms and pushchairs. We reserve the right to ask for photographic identification with proof of age.

What time should I arrive?

The start time of the event will be shown on your ticket / e-ticket as well as on the online event listing. The doors will not open before this time. You are of course welcome to join us anytime during the tasting once the doors are open.

Do I need to know anything about wine?

Definitely not! All of our staff and wine producers behind the tables know about the wines and will be able to answer any questions you have as well as tell you about the wines at the tasting.

Spit or swallow?

Lots of people worry that they will have to spit the wine out when they come to a wine tasting. This is not the case at all. We do provide spittoons but you are more than welcome to drink the samples – the choice is yours.

Will the wine makers speak English?

The beauty of our events is that we get wine producers attending from all over the world. For some of them English may not be their first language but they will all have a jolly good go at it. Our staff are very good at translating as well as having an understanding of the subject, so please do ask – no one will be offended.

What should I wear?

You can wear what you want to our events from your best bib and tucker to your comfy home tracksuit; however we do suggest comfortable shoes. We do not allow costumes or fancy dress items at any of our events so please leave these at home.

Will there be somewhere to sit?

We always have somewhere to sit at our events. The amount of seating may vary but there will be somewhere to perch and read the wine list and complete an order form should you wish.

When will the event finish?

The finish time of the event will be marked on your e-ticket / ticket, and unfortunately we have to be very strict on this.

Is there disabled access at the event?

We aim to make all of our events accessible to everyone. However if you have specific needs please contact us on 03330 148 200 or events.feedback@laithwaiteswine.com and we will be able to give you more information on access arrangements at the venue.

Can I order wine on the night?

Of course! If you would like to place an order for wine delivery at the event our staff will be happy to help. Each of our events will have unique offers detailed in the wine list given to you at the event. Orders can be processed on the night by visiting the orders and information desk. After the event please contact 03330 148 200 or events.feedback@laithwaiteswine.com to place an order. Event offers will expire one week after the event unless otherwise stated in the wine list.

Photographs at the event

We often have a professional photographer present our events. The photographs/videos may be used for marketing and promotion in our publications and on our digital channels. If you do not wish to be photographed, please let the event organisers know.

Can I bring under someone under 18 to the event?

We have a strict no admittance policy to anyone under 18 years old, including babes in arms and pushchairs. We reserve the right to ask for photographic identification with proof of age.

Are you visiting a town close to me?

We would love to come and visit all of our customers but there is just too much of the UK for us to cover! Our programme does change year on year so keep an eye on the website and our page in the mailing. If you have a suggestion of a venue we should hold an event in please let us know by emailing us at events.feedback@laithwaiteswine.com.