There are a lot of great reasons to love working at Laithwaite's – not least that we're the most successful wine merchant on the planet. A family run business for over 50 years we sell more wine, to more people, than anyone else.
Our secret? We realised that not only did we need to get out there, meet the winemakers and discover the world's best wines for ourselves ... we had to take the customer on the journey with us.
We do that with great communication, un-stuffy writing and tastings for the customers to meet the winemakers themselves. You too, could be part of that journey.
There's a great working culture at Laithwaites. Our customer events are run entirely by in-house staff, we have opportunities for wine education, regular staff tastings and more. You'll even get a chance to visit our own château in Bordeaux and help with harvest at our own, award-winning Wyfold Vineyard in Oxfordshire.
You'll find plenty of opportunities for career development, too – as you'll discover if you check out the biographies below. So if you'd like to be a part of our winning team, we'd like to hear from you.
Retail Wine Adviser – Croydon (Part Time)
To give exceptional levels of customer service by providing advice and assistance on selecting wine in a pleasant and efficient manner.
To maximise sales revenue in person and on the telephone through Up-selling, adding on and using targeted, personal recommendations.
To maintain the highest standards of conduct and personal appearance whilst representing Laithwaites.
As a Laithwaite's Wine Sales Adviser, we have the wonderful job of calling our existing customers and letting them know about our delicious, exclusive cases of wine! We are given full training (in wine and sales) and we each have a revenue target to achieve, they are certainly challenging but definitely achievable!
Our Wine Sales department is ever growing, smashing targets year on year. It's a good place to be!
I work as part of The Wine Buying Team to ensure our wines look as great as they taste and the labels meet legal requirements. I get to speak with colleagues and suppliers all over the world (occasionally visit them) and also try lots of new wines on a regular basis - it's really not a bad job at all!
(Editor's note - Catherine also organises the popular office cake club'!)
It's been 10 years since I (nervously!) interviewed for a temporary call centre role at Laithwaite's Wine. In that time I've moved through the ranks, from call centre to Marketing and eventually Merchandising where I now lead our digital merchandising team. My personal highlight so far? Being part of the team that won Best Wine Retailer and Best Online Retailer at the International Wine Challenge.
I started work at Laithwaite's back in 1998. Since then I've seen the company grow and develop in all kinds of ways, many of which I would like to think have helped shaped and develop me. In fact, I met my wife through Laithwaite's and we've gained many good friends along the way. The company continues to be family led and to this day still retains its passion for delivering great wine - in every sense of the word.
I started out at Laithwaite's as a summer temp 16 years ago and since then I've been a Wine Advisor, Wine Advisor Team Manager, Wine Advisor Campaign Planner and now I am a Business Analyst within IT. I consider myself really fortunate to have worked at Laithwaite's for so long - I've been able to progress my career at the same time as growing my family and have made some great friends along the way.
Life at Laithwaite's
During the recruitment process we may collect, store and process personal information about applicants and we recognise the need to treat this information in an appropriate and lawful manner. The information, which may be held on paper, on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act 1998 (the Act) and other regulations. The Act imposes restrictions on how we may use that information. If you consider that any of those restrictions has not been followed in respect of personal data about yourself or others please raise the matter with us.
ABOUT LAITHWAITE'S WINE
Laithwaite's began in 1969, when geography student Tony Laithwaite took a job washing bottles in Bordeaux ...
and fell in love with wine and the people who make it. When he borrowed a van to share their delicious wines with
friends and neighbours at home, things went so well that hundreds of little wineries all around the world were soon
queuing to take part. Today we're the UK's No.1 home-delivery wine merchant, with over 1,500 wines to choose from
including red, white, rosé, Champagne, Prosecco, spirits ... you name it. Tony's still at it - and now really good
at washing bottles.