TERMS AND CONDITIONS
Offer valid for new customers only for delivery in the UK (excluding Channel Islands and BFPO addresses), is limited to one case per customer and cannot be used in conjunction with any other offer or promotion. Offer ends 18th November 2015. You or anybody you buy wine or other alcoholic products for must be 18 years or over. All goods are subject to availability and all orders are subject to acceptance by us. In the unlikely event of a wine becoming unavailable, a substitute of similar style and of equal or greater value will be supplied. If you are unhappy with any substitutions you receive we will arrange to collect them from you (free of charge) and replace the bottles or give you a refund as appropriate. Standard delivery (usually £7.99 per order but free with this offer) takes 3 working days (delivery to offshore islands, NI, Scottish Highlands and some other areas of Scotland may take a few days longer). If you change your mind about some or all of your order, you may cancel your order up to and including 14 calendar days after the day on which you receive your order by phone, email or completing the cancellation form. We will then arrange to collect (free of charge) the unwanted goods and reimburse the appropriate sum paid including delivery costs if applicable (up to the amount charged for the least expensive kind of delivery service we offer) within 14 calendar days after the day on which you tell us that you wish to cancel. However, if you handle the goods whilst in your possession in a way which would not be permitted in a shop (e.g. by opening a bottle of wine or removing a seal), we will reduce your refund to reflect the reduction in the value of the goods.

If you have any questions about an offer (including on purchasing different quantities of wine), your order or privacy matters, please call 03330 148 168 (calls to this number cost the same as calling an 01 or 02 number. Where calls to an 01 or 02 number are part of any ‘inclusive’ minutes (on mobile or landline), calls to this number will also be included), or email us at customerservice@laithwaites.co.uk. We may monitor and record calls for training purposes.

We process information about you in accordance with our privacy policy.

Laithwaite's Wine part of Direct Wines Ltd. Registered in England and Wales. Registered Number 1095091. One Waterside Drive, Arlington Business Park, Theale, Berkshire, RG7 4SW.

Unless otherwise stated, all wines contain sulphites.