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Customer Service

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How can I amend the details of my Wine Plan?


You can view and change the details of your Wine Plan by accessing the Wine Plans section of the website. You are able to change the delivery address along with the payment method and contents of your next case. You can also miss out cases and change the delivery dates of the ones you wish to receive.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW