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Customer Service

I need help with...

Can I specify the contents of my next case?

There are many themed cases to choose from, and from there you can decide if you want to take the case we have put together for you, or if you wish, you can swap in different bottles from our range, 1 bottle, 2 or all 12. It's completely up to you. For example, if we've included a couple of bottles of Australian Chardonnay but you prefer Sauvignon Blanc you can easily make the change, either online or over the phone. Whatever you choose, each wine will be accompanied by individual tasting notes so you learn a little about the wine, glass in hand.

To join, click here to visit Laithwaite's Wine Plans

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 16:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,