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Customer Service

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How do I redeem my vouchers?


If you have a voucher you can discount it from the total order value by entering the voucher code into the box at the payment screen and then clicking on 'redeem'. Your voucher code will be easy to find and will be on the voucher. If you're having any difficulty redeeming your voucher just give us a call on 03330 148 168 or contact us and we'll be happy to help.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 16:00


By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW

100% Money-back Guarantee 100% Money-back
Guarantee
18 bottle delivery Free delivery
on 18+ bottles
Award-winning Award-winning
wines & customer service
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