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Customer Service

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Is there a Click and Collect service?


Click and Collect is a free service and is available if you live within 30 minutes of a Laithwaite's store or one of our concession stands*. Check our store locator.

*Deliveries are usually made to shops and concessions twice a week. We will call you when you case is ready to pick up.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW