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Customer Service

I need help with...


My case still hasn't been collected. What should I do?


Collections should take place with in 48 hours of the requested collection date. Please contact us if a collection has failed so that we can rearrange a more suitable date and contact the carriers.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

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Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW