What do I do if I don't like a wine in a case I have received?
We always want to know if you receive a bad bottle, whether it is simply not to your taste, if it is faulty or
any other reason. If you do receive a bad bottle, you can contact us either by telephoning 03330 148 168 or
by sending us a message.
Laithwaite's began in 1969, when geography student Tony Laithwaite took a job washing bottles in Bordeaux ...
and fell in love with wine and the people who make it. When he borrowed a van to share their delicious wines with
friends and neighbours at home, things went so well that hundreds of little wineries all around the world were soon
queuing to take part. Today we're the UK's No.1 home-delivery wine merchant, with over 1,500 wines to choose from
including red, white, rosé, Champagne, Prosecco, spirits ... you name it. Tony's still at it - and now really good
at washing bottles. Read more