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Customer Service

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No. 1 for Customer Service


Enjoy the UK's best customer service ... and don’t just take our word for it!

Did you know only one UK wine specialist has won the top award from the independent Institute of Customer Service?

In fact, the experience you will enjoy from Laithwaite's Wine is rated No.1 of anyone in the UK who sells wine - ahead of the supermarkets, the high street and other online retailers.

Mind you, we have had 44 years of practice in keeping our customers happy! We'd love the chance to show you just how quick and enjoyable wine buying can be - and to get our best bottles on your table.

Click here to give us a try!

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW