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Customer Service

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How do I search for wine online?


You can easily search our online cellars by entering in your search term directly into the Search box or selecting one of the options on the left hand side of the screen. The number of wines in each section is then indicated in brackets, to help you narrow down your search. If you know the code for the wine you're searching for, you can enter this in the Search box (without any gaps).

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 9:00 - 18:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW

CHRISTMAS / NEW YEAR
Mon 24th Dec 08:30 - 13:00
Christmas Day - Closed
Boxing Day – Closed
Thu 27th Dec 09:00 - 18:00
Fri 28th Dec 09:00 - 18:00
Sat 29th Dec 09:00 - 16:00
Sun 30th Dec 10:00 - 16:00
Mon 31st Dec 09:00 - 16:00
New Year’s Day - Closed