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Customer Service

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What do I do if I make a mistake?


If you make a mistake when placing your order we recommend that you call us as soon as possible on 03330 148 168 (we are open between 8.30am and 9pm Monday to Friday, 9am to 8pm Saturdays and 9am to 6pm on Sundays).

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW