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Customer Service

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How do I contact my Personal Wine Advisor?


Many of our Personal Wine Advisors have their own telephone number, if you do not have the number for your own Personal Wine Advisor or if they are busy, please contact us on 03330 148 168 and we will be able to transfer you to them or request that they give you a ring back.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW