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Customer Service

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Can I add a gift message to my order?


You can add a gift message to the outside of the box your wine will be delivered in, this can be a greeting to the person you are sending the wine to. The option to do this is located on the review and payment page at the bottom of the secure checkout.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 9:00 - 18:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW