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Customer Service

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How long will it take before a Click and Collect order is ready for collection?


Most of our stores will receive Click and Collect deliveries twice a week, so it should not be more than a few days before an order is available to be collected. If your order is being delivered to a Laithwaite's store, we will always contact you when the wine is ready for collection.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW