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Customer Service

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How long will it take before a Click and Collect order is ready for collection?


Most of our stores will receive Click and Collect deliveries twice a week, so it should not be more than a few days before an order is available to be collected. If your order is being delivered to a Laithwaite's store, we will always contact you when the wine is ready for collection.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 16:00


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Laithwaite's Wine Customer Services,
Hurricane Road,
Gloucester Business Park,
Gloucester,
GL3 4AQ

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