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Customer Service

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Does Laithwaite's offer Click and Collect?


We do offer a Click and Collect service. When you place an order on the website, if your delivery address is within 30 minutes travelling time of one of our stores or concession stands, you will have the option to request that we deliver your wine to that store for you to collect. If you do select the option to Click and Collect, there will be no delivery charge. Once your wine is in one of our stores, a member of staff will telephone you to inform you that it is ready to be collected.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

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Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW