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Customer Service

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Do you offer personal recommendations online?


If you've ordered from us before we'll recommend some wines for you every time you sign in to your online account. Our recommendations will be based on the wines that you've enjoyed in the past. You will be able to write your own reviews in your account so you need never forget the name of your discoveries or why you loved them.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW