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Customer Service

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Do you offer personal recommendations online?


If you've ordered from us before we'll recommend some wines for you every time you sign in to your online account. Our recommendations will be based on the wines that you've enjoyed in the past. You will be able to write your own reviews in your account so you need never forget the name of your discoveries or why you loved them.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 16:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW

Asset 1home 100% Money-back
Guarantee
Asset 1home Free delivery
on 18+ bottles
Asset 1home Award winning
wines & customer service
Asset 2home EXCELLENT
rating