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Customer Service

I need help with...


I need help choosing - who can I talk to?


If you still can't decide, or you want some expert guidance, we have a team of wine advisers who like nothing more than talking to our customers about wine. You can give us a call on 03330 148 152 and one of our enthusiastic experts will happily make a personal recommendation based on your own tastes. Alternatively you could send us an e-mail using the contact us form and one of our qualified wine advisers will contact you.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW