FREE Prosecco adds at checkout with 24+ bottle orders – ends midnight 9th July

Enter a keyword or product name to search


£0.00 0

Customer Service

I need help with...

My voucher is for FREE wine, how does that work?

If you have a voucher that entitles you to free wine you should NOT enter the voucher code into the voucher code box at payment. As long as you are signed into the site with your customer number (sign in/register) any free wine that you are entitled to should automatically add to your basket. To check this, please click on 'View basket' at the top of your screen and you should see the wines listed. If this does not happen or you are not sure if the wines have added please contact us with all of the details and we will ensure that your free wine is added to your order.

Was this Question Helpful? Yes | No

Customer Services Team

Tel: 03330 148 168

Phone lines open
Monday to Saturday:
9:00 – 17:00
Sunday: 10:00 – 16:00

By post
Laithwaite's Wine Customer Services,
Hurricane Road,
Gloucester Business Park,

100% Money-back Guarantee 100% Money-back
18 bottle delivery Free delivery
on 18+ bottles
Award-winning Award-winning
wines & customer service
Trustpilot Trustpilot EXCELLENT