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Customer Service

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Can I personalise my order?

Yes - you will be able to add a brief message to the outside of the case. If you are ordering wine as a gift and you have selected the case from our gift range, we will also put a card in the case and you can add a longer message to this. Please check our Delivery Options and Promise section for information on the delivery of your gift order.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 9:00 - 18:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,