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Customer Service

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I haven't received my ticket for a Wine Tasting event


Tickets to our events are sent out a couple of weeks before the event takes place. In the unlikely event that a ticket does not arrive in time for your event, we will ensure your name is on our guest list. Please bring ID with you and you will be granted entry.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 9:00 - 18:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW