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Customer Service

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What information will I need to provide if I call Laithwaite's?


If you contact us by telephone all we need is you Customer Number or postcode. We will ask a couple of security questions in relation to our data protection and identity verification policies and responsibilities.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW