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Customer Service

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How do I know my order's gone through?


As well as thanking you for your order on screen, you can also view (or print) your order from the same place - look for the "View my order" button. In addition, we e-mail you (to the address specified) with confirmation of your order.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW