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Customer Service

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I'm new to Laithwaite's Wine, what do I do?


Once you have added your items to your basket, proceed to checkout and simply select "I'm a new customer". Enter your details as instructed on screen. You can then enter different delivery addresses if you wish. You also have the option of creating an account after you have completed your order, which will save your details for use at a later date.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW