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Customer Service

I need help with...


I'm an existing customer and want an online account. How do I set this up?


If you have ordered with us in the past, you can create an online account here by completing the required fields. Once set-up, you will be able to view your order history, rate your purchases and buy more wines among other things.

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Customer Services Team

Tel: 03330 148 168
Fax: 03330 148 216


Phone lines open
Weekdays: 8:30am - 9:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Bank Holidays: 9:00am - 6:00pm

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW