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Customer Service

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How do I access my account?


Simply click on "Your Account" in the main horizontal navigation menu or "sign-in" at the top of the screen. You will be prompted to log in using your e-mail address (or Customer Number) and the password you chose when you set up your online account.

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Customer Services Team

Tel: 03330 148 168

Phone lines open
Weekdays: 8:30 - 19:30
Saturday: 9:00 - 18:00
Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 16:00

By post
Laithwaite's Wine Customer Services,
One Waterside Drive,
Arlington Business Park,
Theale,
Berkshire,
RG7 4SW

Asset 1home 100% Money-back
Guarantee
Asset 1home Free delivery
on 18+ bottles
Asset 1home Award winning
wines & customer service
Asset 2home EXCELLENT
rating