Help
Sign-in & Registration
If you have previously registered online, you can sign-in here.
Forgotten your password?
If you have any queries regarding your Membership, or experience any difficulties registering, please contact us using our online form or telephone our Web Support Team on 0870 444 1360.
To order wines online you'll need to register:
If you're an existing Member of The Club, you simply need your Membership number to activate your online account. Please note: the first time you order online, you'll be asked to choose your own password.
If you are new to The Club, please complete our short registration form to create an account.
When you register, we collect only the information needed - your name, address, email address, contact telephone number and a password chosen by you (see our Privacy Policy). Please note: if you do not know your postcode, simply call us on 0870 066 5686.
Once you've registered, simply sign in using your email address and password the next time you visit to retrieve your details.
Frequently Asked Questions
If you have any queries regarding your Membership, or experience any difficulties registering, please contact us using our online form or telephone on 0870 066 5686.
Can I change my personal details and email address online?
Yes. Once you've signed-in, click on 'Your details' and complete the 'Change Your Details' form.
For your added security, changes to your address are verified by our Customer Services staff before being applied to your records.
Can I sign in if I have forgotten my Membership Number?
Yes, you can use your e-mail address and password. Sign-in now.
I've forgotten my password. Can you email it to me?
Yes, no problem. Just fill in our Forgotten Your Password? form.
Where can I find my Membership number?
Your Membership number is printed at the top of all letters we send to you. For security, we do not allow customers to retrieve their Membership number online. If you are unable to find your Membership number, please contact our Customer Services team on 0870 066 5686.
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