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Introducing our Wine Advisors

Whether you're choosing wines for a big celebration, a special dinner, or even just a cosy night in front of a film, let one of our personal Wine Advisors select the perfect bottle for you.

Take advantage today to enjoy all these benefits ...

  • A single point of contact whenever you call
  • Detailed wine advice based on your personal tastes
  • An on-hand expert, able to answer any wine question
  • Your insider's guide to our very best selections
  • It's a great service and it's FREE!

To be assigned your own Wine Advisor, simply call the team or send an email.

Phone: 0845 194 7915
or contact us online

Our Qualifications

Laithwaites Wine was named Wine Educator of the Year 2010 by the Wines and Spirits Education Trust and the Wine Advisors team is the standard bearer for the company. Over 90% of the team hold a WSET qualification and the other 10% are hitting the books right now!

Just a few of the team ... we've over 100!

Name: James Barnard

Qualifications: WSET Advanced Level

Favourite Wine Style: New Zealand Pinot Noir

Recommends: BrightWater Pinot Noir

I see most of my customers as great wine friends, who make my wine advisor role here at Laithwaites fun and enjoyable.

The conversations about wine that I have can be for any occasion from evening drinks with friends to weddings and christenings, every occasion is a good time to talk about wine.

> More about James

Name: Alex Eager

Qualifications: WSET Advanced Level

Favourite Wine Style: Lighter reds

Recommends: Yering "Mcintyre Lane" Pinot Noir

I left my publishing job in the city four years ago to pursue my passion in wine.

With my advanced wine qualifications I moved to Laithwaites Wine in January 2010 and now work out of our head office as one of the senior wine advisors.

> More about Alex

Read Antonella's letter of recommendation

> Antonella's 'fan mail'

Name: Antonella Carraro

Qualifications: WSET Advanced Level

Favourite Wine Style: Rich
and Flavoursome

Recommends: Fabre
Montmayou Reserva Malbec

I think of my customers as friends. Thank you for making my job so enjoyable and for our chats about wine, weddings, graduations, work, the garden, birthdays, anniversaries and children.

Where else would I get the chance to answer questions like these...

> More about Antonella

Name: James Scrymgeour

Qualifications: WSET Intermediate Level

Favourite Wine Style: Elegant, dry and rounded

Recommends: Laithwaite Sauvignon Blanc

My longstanding passion for wine makes this the perfect job for me. I just love giving food and wine suggestions and helping you discover something new.

The real joy is simply speaking to customers - I love the friendly chats.

> More about James

Name: Alexander Rose

Qualifications: WSET Intermediate Level

Favourite Wine Style: Full bodied, but not overpowering

Recommends: Ascencion Malbec

Being half Italian means that I have always been brought up with great home cooking, lots of friendly chat and lovely wines. So, when I sold my former business after 10 years, I was able to follow my heart and take the plunge into the world of wine. Now I talk wine and food all day to my new extended family - of regular customers.

> More about Alexander

Name: Anna Leach

Qualifications: WSET Advanced Level

Favourite Wine Style: ...too difficult!

Recommends: Millton Riverpoint Viognier

Getting to know you makes my job worthwhile. When you are passionate about something you want to share it and I love sharing my passion for wine.

Along with 5 colleagues, and supported by Laithwaites Wines, I am cycling to Le Chai raising money for the Princes Trust. If you have the time, please click on the links below to find out a little more, or to donate.

www.facebook.com/TourdeVin
http://www.justgiving.com/Grape-Crusaders-

> More about Anna

James Scrymgeour

My longstanding passion for wine makes this the perfect job for me. I just love giving food and wine suggestions and helping you discover something new. The real joy is simply speaking to customers - I love the friendly chats.

Read the full story >

Alexander Rose

Being half Italian means that I have always been brought up with great home cooking, lots of friendly chat and lovely wines. So, when I sold my former business after 10 years, I was able to follow my heart and take the plunge into the world of wine.

Read the full story >

Antonella Carraro

I think of my customers as friends. Thank you for making my job so enjoyable and for our chats about wine, weddings, graduations, work, the garden, birthdays, anniversaries and children.

Read the full story >

James Barnard

Getting to know you makes my job worthwhile. When you are passionate about something you want to share it and I love sharing my passion for wine. Finding you the right wines for the right occasion is sometimes challenging, but always rewarding.

Read the full story >

Alex Eager

I spend at least three hours every Sunday cooking with some nice relaxing music on in the background. I particularly like the creative side of cooking and also matching the right food with the right wine.

Read the full story >

Customer Testimonials

I have been a four seasons member for around two years now, I also receive phone calls from Laithwaites occasionally to advise me of special offers.

I wanted drop a line to say what great customer service representatives you have at your company. Every time I have called to place an order they are pleasant, polite, well spoken and very helpful. I usually hate receiving sales calls however I always welcome them from Laithwaites as there is never a hard sell approach and the customer service representatives are extremely knowledgeable.

I would go as far as to say that this has been the most pleasant company I have ever dealt with, keep up the good work.

Mrs C D Rowbothem
I just wanted to comment on the excellent service I always receive from one of your staff members, Tracy Bryant. During the past few years I have placed my wine orders with Tracy and she is always so friendly and helpful.

She knows now after all this time what we like and can always offer a great substitute if ever what we ask for is unavailable.

She is lovely.

Regards
Rosemary Reid
I am always pleased with the wines we get from you, we get regular deliveries from the Spanish Reds selection and these are great. I also get a call every 3 months or so from Bas Groenendijk from Direct Wines and he is such a great ambassador for you.

He knows the wines I like and has done his homework before he calls so that he offers wines I might like. If I don't need any wine at the tie he calls; no problem; I just say not this time but try next time. There is no hard sell that is so often the case. He is knowledgeable and helpful at all times. I recently got a call and I asked for a selection of red wines from unusual grape varieties. It was no problem to him at all, the only problem was selecting a few from the suggestions he made.

Best Regards
Bryan Miller
What an awesome sales person Simon is, he truly knows his stuff!

Whenever he calls he never puts on a hard sell, it's more a conversation catching up and seeing what he can do to help. He's trustworthy and I can always tell Simon what I need, reds whites or something a little special and Simon always finds the right package to suit.

As a head-hunter, I'd head hunt Simon based on his telephone manner alone!

Mr Edwards